[RESOLVED] - Norway Node02 Memory manager failure

Today the VCMMD service crashed and brought every VPS to an abrupt stop. The investigation started and the reason was located that a file that VCMMD was depending on had been corrupted. File was replaced and VCMMD was able to start again. Manual startup on the VPSs has begun. All VPSs should be running shortly. While all VPSs are booting, the ... Read More »

24th Sept 2021
[RESOLVED] - IPv6 in Mumbai

Not long ago, the node in Mumbai, India was migrated to a new Datacenter.  At that time, IPv6 was not possible to be moved over.  I am in contact with the provider and trying to get IPv6 accessibility restored as soon as possible.   Updates will be posted here when I got them.   [UPDATE] the failure was because a faulty ipv6 subnet was ... Read More »

16th Aug 2021
West Virginia Node will be shut down and rebooted

As the West Virginia Node is not performing as well as expected, additional RAM is being installed.

The Node will be shut down and then rebooted when the RAM has been added.

 

Downtime should be very short.

Sorry for the inconvenience.

20th May 2021
[RESOLVED] - Network disturbance in Lenoir

Due to network maintenance in the Lenoir data center, intermittent network problems are currentöy noticed. 

This will improve during the day as the network maintenance is finished. 

11th Apr 2021
[RESOLVED] - Emergency reboot of West Virgina node

Quick Announcement that an emergency reboot of the West Virginia node has been made.

 

Affected VPSs should be up and running shortly.

Sorry for the inconvenience.

 

18th Mar 2021
[RESOLVED] - Norway Node 02 - entered lockdown mode

The node experienced a complete lock and was rebooted.  All VPS on that node was set as suspended when the node came back online.  Investigating and fixing each VPS.  Should return shortly.   [UPDATE 2021-01-11 00:09 CET] libvirtd locked the iptables service which caused all VPS to stay in status suspended (which is normal when a node is ... Read More »

10th Jan 2021
[RESOLVED] - DE01 - network issues

Investigating some network issues on DE01.

 

Waiting for a KVM to continue the investigation.

 

[20:56] - RESOLVED

 

Network issues resolved. Service back to normal

30th Dec 2020
[DONE] US03 - Lenoir reboot

The Lenoir Node was rebooted to solve the ipv6 issues.

Containers are booting up and should be online soon. 

Sorry for any inconvenience caused.

26th Nov 2020
[RESOLVED] - Kansas City Outage

Outage reported in Kansas City. 

In contact with on-site staff to fix the issue.

 

updates will follow.

 

[RESOLVED - 2020-11-13 13:19 CET]

The node had to be hard reset. The containers will soon be available.

13th Nov 2020
DE01 network issues [RESOLVED]

DE01 currently having some issues negotiating network speeds with the attached switch. Working on the issue.   [UPDATE] due to a switch exchange, the network cable wasn't properly inserted. This causing intermittent issues during the night. A reboot of the node was needed after the cable was inserted again as the auto-negotiation with the ... Read More »

4th Nov 2020