[RESOLVED] - Kansas City Outage

Outage reported in Kansas City. 

In contact with on-site staff to fix the issue.

 

updates will follow.

 

[RESOLVED - 2020-11-13 13:19 CET]

The node had to be hard reset. The containers will soon be available.

13th Nov 2020
DE01 network issues [RESOLVED]

DE01 currently having some issues negotiating network speeds with the attached switch. Working on the issue.   [UPDATE] due to a switch exchange, the network cable wasn't properly inserted. This causing intermittent issues during the night. A reboot of the node was needed after the cable was inserted again as the auto-negotiation with the ... Read More »

4th Nov 2020
[RESOLVED] - Las Vegas outage

Las Vegas went black a couple of minutes ago. 

this is being worked on. 
more updates will follow. 

 

 

This will be marked as resolved as the location will be closed.

Customers have been emailed about the options available.

27th Sept 2020
[RESOLVED] - IPv6 issues in France (node 03) and West Virginia

[2020-08-13] Currently experiencing issues with ipv6 from the containers. It's working from the host node but if you try and reach something on the outside, you will get "Destination unreachable: Address unreachable". Working on the issue. [2020-08-13 23:48 CET] - Rebooting France Node3 after applying some changes.   [2020-08-16]  After ... Read More »

13th Aug 2020
[RESOLVED] - West Virginia Node will be shut down and rebooted

Due to the issues mentioned in the previous announcement, the node will be shut down and then restarted to make sure the RAID is rebuilt properly.

Sorry for the inconvenience, it has to be done to make sure the service is stable and the RAID can rebuild properly.

11th Aug 2020
[RESOLVED] - West Virginia offline

West Virginia node is currently offline. investigating.    [UPDATE 2020-08-06 15:50 CET] Still, no reply from the Datacenter, limited access has been required and it looks like there is a network issue at the moment. Trying to get a reply from the DC, will report status as soon as I know more.   [UPDATE 2020-08-06 21:39 CET]  server is ... Read More »

5th Aug 2020
[RESOLVED] - Urgent - Reinstall errors on all OVZ7 nodes!!

With the latest update from Virtuozzo and the way Virtualizor has implemented the template system, there is a problem reinstalling containers at the moment.  The reinstall fails without much information to the end-user, the underlying issue is in part the update from Python2 to Python3 and some template files are empty or missing.  I’m ... Read More »

23rd Jul 2020
[RESOLVED] - Ipv4 issues in Norway Node 02

The node is rebooting as this announcement is written. Service should be restored shortly. [UPDATE]  reboot is done, outgoing ipv4 is currently not working. Troubleshooting is ongoing. As this is primarily an ipv6 service, use that in the mean time.  [UPDATE] Got noticed at 19:21 CET today (2020-07-27) that outgoing ipv4 connections from ... Read More »

22nd Jul 2020
SG Node rebooting

Due to a memory lock, a reboot of the Singapore Node is needed.

Services will be restored shortly.

22nd Jul 2020
NO connectivity issues.

The DC are having connectivity issues. Should be back online shortly.

17th Jul 2020