Network disturbance in Lenoir

Due to network maintenance in the Lenoir data center, intermittent network problems are currentöy noticed. 

This will improve during the day as the network maintenance is finished. 

11th Apr 2021
Emergency reboot of West Virgina node

Quick Announcement that an emergency reboot of the West Virginia node has been made.

 

Affected VPSs should be up and running shortly.

Sorry for the inconvenience.

 

18th Mar 2021
[RESOLVED] - Norway Node 02 - entered lockdown mode

The node experienced a complete lock and was rebooted.  All VPS on that node was set as suspended when the node came back online.  Investigating and fixing each VPS.  Should return shortly.   [UPDATE 2021-01-11 00:09 CET] libvirtd locked the iptables service which caused all VPS to stay in status suspended (which is normal when a node is ... Read More »

10th Jan 2021
[RESOLVED] - DE01 - network issues

Investigating some network issues on DE01.

 

Waiting for a KVM to continue the investigation.

 

[20:56] - RESOLVED

 

Network issues resolved. Service back to normal

30th Dec 2020
[DONE] US03 - Lenoir reboot

The Lenoir Node was rebooted to solve the ipv6 issues.

Containers are booting up and should be online soon. 

Sorry for any inconvenience caused.

26th Nov 2020
[RESOLVED] - Kansas City Outage

Outage reported in Kansas City. 

In contact with on-site staff to fix the issue.

 

updates will follow.

 

[RESOLVED - 2020-11-13 13:19 CET]

The node had to be hard reset. The containers will soon be available.

13th Nov 2020
DE01 network issues [RESOLVED]

DE01 currently having some issues negotiating network speeds with the attached switch. Working on the issue.   [UPDATE] due to a switch exchange, the network cable wasn't properly inserted. This causing intermittent issues during the night. A reboot of the node was needed after the cable was inserted again as the auto-negotiation with the ... Read More »

4th Nov 2020
[RESOLVED] - Las Vegas outage

Las Vegas went black a couple of minutes ago. 

this is being worked on. 
more updates will follow. 

 

 

This will be marked as resolved as the location will be closed.

Customers have been emailed about the options available.

27th Sept 2020
[RESOLVED] - IPv6 issues in France (node 03) and West Virginia

[2020-08-13] Currently experiencing issues with ipv6 from the containers. It's working from the host node but if you try and reach something on the outside, you will get "Destination unreachable: Address unreachable". Working on the issue. [2020-08-13 23:48 CET] - Rebooting France Node3 after applying some changes.   [2020-08-16]  After ... Read More »

13th Aug 2020
[RESOLVED] - West Virginia Node will be shut down and rebooted

Due to the issues mentioned in the previous announcement, the node will be shut down and then restarted to make sure the RAID is rebuilt properly.

Sorry for the inconvenience, it has to be done to make sure the service is stable and the RAID can rebuild properly.

11th Aug 2020