I received an email today from PayPal that they are limiting my account. I've reached out to them but until I get a response, I've removed PayPal as a payment option. I hope this will be resolved soon. If you have an Invoice due until this is resolved (and you use PayPal as the payment method), please open a ticket and I'll put the ... Read More »
The node experienced a complete lock and was rebooted. All VPS on that node was set as suspended when the node came back online. Investigating and fixing each VPS. Should return shortly. [UPDATE 2021-01-11 00:09 CET] libvirtd locked the iptables service which caused all VPS to stay in status suspended (which is normal when a node is ... Read More »
Investigating some network issues on DE01.
Waiting for a KVM to continue the investigation.
[20:56] - RESOLVED
Network issues resolved. Service back to normal
The Lenoir Node was rebooted to solve the ipv6 issues.
Containers are booting up and should be online soon.
Sorry for any inconvenience caused.
Outage reported in Kansas City.
In contact with on-site staff to fix the issue.
updates will follow.
[RESOLVED - 2020-11-13 13:19 CET]
The node had to be hard reset. The containers will soon be available.
DE01 currently having some issues negotiating network speeds with the attached switch. Working on the issue. [UPDATE] due to a switch exchange, the network cable wasn't properly inserted. This causing intermittent issues during the night. A reboot of the node was needed after the cable was inserted again as the auto-negotiation with the ... Read More »
Las Vegas went black a couple of minutes ago.
this is being worked on.
more updates will follow.
This will be marked as resolved as the location will be closed.
Customers have been emailed about the options available.
[2020-08-13] Currently experiencing issues with ipv6 from the containers. It's working from the host node but if you try and reach something on the outside, you will get "Destination unreachable: Address unreachable". Working on the issue. [2020-08-13 23:48 CET] - Rebooting France Node3 after applying some changes. [2020-08-16] After ... Read More »
Due to the issues mentioned in the previous announcement, the node will be shut down and then restarted to make sure the RAID is rebuilt properly.
Sorry for the inconvenience, it has to be done to make sure the service is stable and the RAID can rebuild properly.
West Virginia node is currently offline. investigating. [UPDATE 2020-08-06 15:50 CET] Still, no reply from the Datacenter, limited access has been required and it looks like there is a network issue at the moment. Trying to get a reply from the DC, will report status as soon as I know more. [UPDATE 2020-08-06 21:39 CET] server is ... Read More »
