Singapore services migration - Scheduled for May 26, 10:30 - 19:30 ACST

Singapore services migration Scheduled for May 26, 10:30 - 19:30 ACST Got this message today that the Singapore service will move to another datacenter.   Message from the provider follows: During this window we will be relocating our Singapore equipment to the Racks Central datacentre. We have made a difficult decision to incur ... Read More »

25th May 2020
Emergency reboot of DE03 - OpenVZ7 node

An issue has been raised with the node that requires a reboot. 

This will be done within the next few minutes.

Sorry for the inconvenience.

18th May 2020
[RESOLVED] - WHMCS times out when trying to access end user panel for NAT products

Due to the stability issues in France (network-related, as all 3 nodes are affected) in turn causes problems with WHMCS and the connections it tries to establish with the nodes. I'm working with Ikoula to resolve the issues in France, with Virtualizor to get a workaround for the timeouts. Truly sorry for the inconvenience. [UPDATE] The ... Read More »

13th May 2020
[UPDATE] - stability issues in FRANCE

Currently experiencing stability issues in France, investigating if it's network-related or hardware.

Updates will follow.


11:05 CET - Nodes look stable, will continue to monitor.

13th May 2020
[RESOLVED] - Captcha problems on client site

Yesterday (2020-04-27) the silent captcha used on decided to silently fail all authentication attempts without telling anyone. Troubleshooting led nowhere, this morning a temporary template was put in place while the regular template is being worked on. Sorry for the problems caused during this ... Read More »

28th Apr 2020
[RESOLVED] - Las Vegas Outage

[2020-04-21 19:21 CET]

monitoring notified that the node went down. 

[2020-04-21 21:45 CET] 

Waiting for a response from the provider.


[2020-04-22 04:53 CET]

Node back online, RFO: change of disks on the node.

21st Apr 2020
DE03 - OpenVZ7 node issues

[2020-04-21 21:33 CET]

After a reboot due to updates, the node refuses to boot. 

An investigation is being done. Please stand by.


[2020-04-21 21:45]

The server booted, will monitor to see that everything is ok when things settle.

21st Apr 2020
[RESOLVED] - Singapore emergency maintenance window (UPDATED 2020-04-16 09:33)

[2020-04-15 22:37 CET] Taking down the Singapore node for some Maintenace work. The node will be back as soon as possible. Tickets will be closed during the Maintenance window [2020-04-16 09:33 CET] After the reboot, a couple of containers were suspended by the system. During the night, the load on the node increased heavily, causing problems ... Read More »

15th Apr 2020
DE OVZ7 Node - IP nullrouted/locked

The IPv4 of the DE OVZ7 node has been nullrouted/locked due to someone performing a portscan from their VPS. 

I'm working with Hetzner to resolve this as soon as possible.

27th Feb 2020
DE OpenVZ7 node - Containers fails to start

After a "fix" for an update, problems was applied and the node rebooted, all containers failed to start.

Investigating and fixing the issue.

28th Jan 2020