[2018-06-28 22:51 CET] - Investigating issue in Kansas City.Updates will follow.[UPDATE 23:18 CET] - DC reports back that the whole rack is having problems, no ETA at this moment. More updates as I get information.[UPDATE 09:03 CET] At 06:15 CET the server began responding to ping again and all conatainers should be booting up again.DC ... Read More »
I was notified that there was a heavy UDP attack on the IPv4 and it as null routed while this is ongoing. Updates as I know more about the situation.[UPDATES] * External IPv4 has been changed according to the email sent out. * Control Panel is now working* Updated NAT Rules are appliedTests of the system are ongoing.Everything should be up and ... Read More »
This morning we experienced an outage on the Kansas City location
DC reported a major network outage that affected parts of the DC. When the network was restored the server was still offline.
DC tech issued a reboot of the server and everything is now back online.
at 09:00 CET, a reboot was made on Virt-DE01 as it was stuck, swapping like mad.
As a resolution to this problem, more RAM has been added to the machine. Everything is booting up and your VPS should soon be available again.
Sorry for the inconvenience.
IPv4 ending in .235 will be nullrouted for 24 hours.
Expected time when IP will be available again is 10:00 CET May 25th, 2018.
[UPDATE] - nullroute is lifted.
The NAT Host node in Germany has been under extreme load for some time now.
I've tried to troubleshoot but it is so slow that I won't finish until sometime next week.
The server will be rebooted very soon. Sorry for the inconvenience
As of yesterday (May 9th, 2018), IPv6 is partial down to the Sydney location. Partial meaning it is unreachable from certain parts of the world, depending on which way it routes. We are working on it but have no ETA at this moment as this turned out to be a bigger issue, affecting more equipment on site.I'll keep this updated when I have more ... Read More »
I've sent a ticket to the datacenter in Lenoir, asking if one of the IPs are nullrouted since it has been inaccessible since 12:28 CET.
Updates will follow
[13:25 CET] - IP is reachable again, still waiting for a reply from the DC.
[01:30 CET] Currently waiting for a KVM to investigate the outage in Kansas.
[01:50 CET UPDATE] - Network related, service should now be restored.
An outage was reported by the monitoring system at 09.26 CET.
Investigation started at 09.30 CET.
A KVM was requested and I am currently waiting for it to be connected.
Updates will be posted at the lowendspirit forum.