Kansas City, USA - Not responding [RESOLVED]

[2018-06-28 22:51 CET] - Investigating issue in Kansas City.Updates will follow.[UPDATE 23:18 CET]  - DC reports back that the whole rack is having problems, no ETA at this moment. More updates as I get information.[UPDATE 09:03 CET] At 06:15 CET the server began responding to ping again and all conatainers should be booting up again.DC ... Read More »

28th Jun 2018
Reims, France - IPv4 Nullrouted [RESOLVED]

I was notified that there was a heavy UDP attack on the IPv4 and it as null routed while this is ongoing. Updates as I know more about the situation.[UPDATES] * External IPv4 has been changed according to the email sent out. * Control Panel is now working* Updated NAT Rules are appliedTests of the system are ongoing.Everything should be up and ... Read More »

14th Jun 2018
US01 (Kansas City) - Outage [RESOLVED]

This morning we experienced an outage on the Kansas City location
DC reported a major network outage that affected parts of the DC. When the network was restored the server was still offline.

DC tech issued a reboot of the server and everything is now back online.

12th Jun 2018
Unplanned reboot of Virt-de01

at 09:00 CET, a reboot was made on Virt-DE01 as it was stuck, swapping like mad.

As a resolution to this problem, more RAM has been added to the machine. Everything is booting up and your VPS should soon be available again.

Sorry for the inconvenience.

11th Jun 2018
Virt-US01 - Kansas City - IPv4 nullrouted

IPv4 ending in .235 will be nullrouted for 24 hours. 

Expected time when IP will be available again is 10:00 CET May 25th, 2018.   
   
[UPDATE] - nullroute is lifted.

22nd May 2018
Unplanned reboot of Virt-de01

The NAT Host node in Germany has been under extreme load for some time now. 
I've tried to troubleshoot but it is so slow that I won't finish until sometime next week.

The server will be rebooted very soon. Sorry for the inconvenience

11th May 2018
[RESOLVED] - IPv6 issues in Sydney

As of yesterday (May 9th, 2018), IPv6 is partial down to the Sydney location. Partial meaning it is unreachable from certain parts of the world, depending on which way it routes. We are working on it but have no ETA at this moment as this turned out to be a bigger issue, affecting more equipment on site.I'll keep this updated when I have more ... Read More »

10th May 2018
US03 (Lenoir,NC) - nullrouted - [RESOLVED]

I've sent a ticket to the datacenter in Lenoir, asking if one of the IPs are nullrouted since it has been inaccessible since 12:28 CET.

Updates will follow

[13:25 CET] - IP is reachable again, still waiting for a reply from the DC.


4th May 2018
US01 (Kansas City) - Outage [RESOLVED]

[01:30 CET] Currently waiting for a KVM to investigate the outage in Kansas.   
   
[01:50 CET UPDATE] - Network related, service should now be restored.

13th Mar 2018
DE01 - Outage [RESOLVED]

An outage was reported by the monitoring system at 09.26 CET. 

Investigation started at 09.30 CET. 
A KVM was requested and I am currently waiting for it to be connected. 

Updates will be posted at the lowendspirit forum. 
http://forum.lowendspirit.com/viewtopic.php?pid=19485#p19485

11th Mar 2018